Privacy Policy — HWC VoIP

Last updated: August 2026

Hyper Wave Consulting, LLC (HWC) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Hyper Wave Consulting, LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Hyper Wave Consulting, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Hyper Wave Consulting, LLC, and it governs any and all data collection and usage by us. Through the use of hwcvoip.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Hyper Wave Consulting, LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

Hyper Wave Consulting, LLC may also collect non-personal anonymous demographic information, such as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. This site will only collect personal information that you knowingly and willingly provide to us by way of forms, surveys, and emails.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services and products;
To send you promotional emails containing information we think you may like, when we have your consent to do so;
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain information is determined based on: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Hyper Wave Consulting, LLC does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

Hyper Wave Consulting, LLC may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from hwcvoip.com.

We may also be in contact with you regarding surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

We may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support, and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information other than to deliver those services which you requested, and are required to maintain the strictest confidentiality with regard to all your information.

Disclosure of Information

Hyper Wave Consulting, LLC may not use or disclose the information provided by you except under the following circumstances:

As necessary to provide services or products you have ordered;
In other ways described in this Policy or to which you have otherwise consented;
In the aggregate with other information in such a way that your identity cannot reasonably be determined;
As required by law, or in response to a subpoena or search warrant;
To outside auditors who have agreed to keep the information confidential;
As necessary to enforce our Terms of Service;
As necessary to maintain, safeguard, and preserve all the rights and property of Hyper Wave Consulting, LLC.

Non-Marketing Purposes

Hyper Wave Consulting, LLC greatly respects your privacy. We reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes to our products and services).

Children Under the Age of 13

Hyper Wave Consulting, LLC's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To unsubscribe, please send an email to support@hwcvoip.com. If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to do so. Hyper Wave Consulting, LLC will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website may contain links to affiliate and other websites. Hyper Wave Consulting, LLC does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. We encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information.

Security

Hyper Wave Consulting, LLC takes precautions to protect your information, both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon and "https" at the beginning of the address of the webpage. Only employees who need the information to perform a specific job are granted access to personally identifiable information, and the systems in which we store such information are kept in a secure environment.

The company also uses Secure Socket Layer (SSL) for authentication and private communications, to build users' trust and confidence in the security of our website.

SMS Text Messaging Disclosure

Users who subscribe to our services consent to receiving SMS text messages from HWC. Users may opt out of receiving future messages at any time. Users may receive messages from us for alerts, updates, or appointments. Message frequency may vary. Message and data rates may apply.

GDPR & COPPA

This Policy is intended to account for GDPR and COPPA considerations for visitors who may be subject to those regulations. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from them.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. Your continued use of our website following the posting of any updates or changes to this Policy shall mean that you agree to and accept such changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

Email: support@hwcvoip.com
Phone: 574-936-8229 Local · 833-492-8647 Toll-Free
Mailing Address:
Hyper Wave Consulting, LLC
1990 W Jefferson St
Plymouth, Indiana 46563